That was the age of collaboration, more specifically, I call it the age of collaboration in silos because:
After spending four years connecting all the employees in the environmental consulting company, and transforming how work gets done across boundaries. I took it as a personal challenge to move to a global bank to continue to innovate and fine tune my approach and thinking, this time round, driving business transformation from within a business focussing on business-specific use cases.
This is also the time (roughly about 4 years ago) that a few other banks are starting to invest in enterprise social collaboration program to test the water. I noted these programs tend to be led by the communications team or IT team, and not business-led.
Knowledge managers started to realise the power of social collaboration platform, ie: